Privacy Policy
Our privacy policy applies to all visitors and customers using our services.
In this privacy policy notice, “we”, “our” and “us” refer to GodlyPresents e-commerce services and brands.
The terms “you”, “your” and “website visitors” refer to the website users and customers.
Godlypresents.co.uk is dedicated to keeping your privacy protected and processing your ‘personal data’ according to the General Data Protection Regulation (GDPR).
Read our privacy policy notice carefully to get a clear understanding of how we collect, use, protect or otherwise handle your ‘personal data’ in accordance with our online services.
By continuing to use our website and online shop, you indicate that you accept the policies outlined here.
What personal data we collect and why we collect it
We collect information such as your name, email address, phone number, shipping or billing address or other details to fulfil product orders and delivery of purchases, to help with your experience on our website and to allow us to personalise our services for you and communicate directly with you.
We collect information for marketing and selling products and services to you, offering discount coupons, chat notifications, online surveys, email subscriptions and sending newsletters.
We collect non-personal information such as anonymous usage data, general demographic information, referring websites or exit pages from our website, URLs, online platform types, buying preferences you submit and those generated based on the data and the number of clicks. This kind of non-personal data gives us an idea of website visitors and how our website is navigated.
If you would like to exercise your rights to access, erasure or any other GDPR rights, contact us.
When do we collect information?
We collect information from you when you place an order to make a purchase, register on our website, leave a comment, subscribe to a newsletter, complete a form, respond to a survey or provide us with feedback about our products or services.
If you create an account on our website, we collect the personal information you provide in your user profile. All registered users can see, edit or delete personal information at any time (except change usernames). Our website administrators can see and edit that information, as well as information to help fulfil orders, process refunds and support you.
We accept online payments through PayPal. When processing payments, some of your data is passed to PayPal including information required to process or support the payment, purchase total and shipping.
Comments and reviews
When you leave comments or reviews on our website, we collect the information in the forms and your IP address and browser user agent string to help spam detection. We use an automated spam detection service on our website.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
We use cookies to track products you viewed and show these to you. We track location, IP address and browser type for the purposes of estimating shipping and to keep track of the cart contents while you’re browsing our website.
If you leave a comment on our website, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to our website, we’ll set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for a year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you decline cookies, some of the features on our website may not function.
Embedded content from other websites
Blog articles or product descriptions on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
When you leave our website, we are not responsible for the privacy of other websites and encourage you to read their privacy policy notices.
Analytics
We use tracking cookies to analyse trends and understand website user behaviour.
Google uses information like your IP address to evaluate your use of our website, compile reports on website activity and may provide other services relating to internet usage and browsing activities.
Further information about Google’s privacy policy is available here: http://www.google.com/analytics/terms/us.html/
More information about how Google uses data is found here: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk
What rights you have over your data
If you have a user account on our website, left comments or reviews, you can request an exported file of the personal data we hold about you, including any data you have provided us. We’ll request appropriate evidence of your identity.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.
You may instruct us, at any time, not to process your personal information for marketing purposes by taking the opportunity to ‘opt-out’ of our marketing newsletter or other communication.
You have the right to object to the processing of your personal data for direct marketing purposes and we will cease immediately.
You have the right to the erasure of your personal data without delay and the data will be deleted within one month of your request. We’ll inform you about other organisations to which your personal data are disclosed, if possible.
You have the right to restrict the processing of your personal data. We’ll move the data, store it and make it unavailable. We’ll notify other organisations if data has been disclosed to them, except if it proves impossible or involves disproportionate effort to do so.
The GDPR provides the following rights for you:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
Who we share your data with
We work with other providers and may share your information with them, as they provide services on our behalf. We’ll only collect, use or disclose your personal information to the extent necessary to allow them to perform the services they provide for us.
We may share your information with the services that assist us with product supply, delivery of goods, online marketing, customer services, taking online payments (PayPal) or email marketing (MailChimp).
Online transactions on our website are processed through a secure gateway provider, PayPal. Your transaction data are not stored on our servers.
How we protect your data
Our website uses ‘https’ technology as an extra layer of security.
All our transactions are done on our website and we’ll never ask you for any payment details over the phone or by email. So, please ignore any such requests.
We recommend you always log out when using a shared computer.
To protect your personal information, we take reasonable precautions and follow industry standard practices to make sure it isn’t inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We store your personal data securely to safeguard against unauthorised access and regularly review our security procedures. We periodically scan our website for vulnerabilities and Malware.
If your information is at all compromised, we’ll inform you as soon as possible.
Children’s data
We would never knowingly collect personal data from children under 13. As we occasionally sell gift items for children on our website, we would prefer that adults with parental responsibility buy these products for them.
If you, as a parent, find out that your child has given us personal data, contact us as soon as possible, so that we can delete this data.
We specifically want to protect children’s data from being used for marketing purposes.
Changes to our policy
We reserve the right to modify this privacy policy notice at any time, so it is your responsibility to review it regularly upon every visit.
Your continued use of our website after such changes have been posted indicates your consent and acceptance of such changes.
If you have any questions or concerns about this privacy policy, please contact us.
Contact
Email: customercare [a] godlypresents.co.uk (written like this to prevent spam)
Postal Address: 5 Grove Court, 110 Send Road, Send GU23 7HN
Our Terms and Conditions
Read our terms and conditions here.
Last updated: June 2020